1. Encourage employees to talk to a coworker/friend first
Asking questions or sharing knowledge with a large group of people can seem daunting. Help colleagues or employees take baby steps, by encouraging them to share their idea with a friend first. Discussing it and getting feedback from a friend not only allows them to test possible reactions, but also build confidence to share it with others.
2. Create safe spaces for sharing
If a meeting with a superior seems like a scary idea, sharing thoughts with your team might help, no matter if it’s online or face-to-face. Create a company culture where people can speak up live or through a knowledge sharing platform, to surpass boundaries when it comes to putting ideas out there. Repeating this step will encourage employees to share thoughts when somebody from upper management asks for a solution.
3. Generate ideas that others can build off of
Brainstorming helps put ideas into perspective and generates solutions that you may not have thought of on your own. If sharing an idea makes people nervous, they might feel more comfortable with iterating on someone else’s idea. This process has the potential to transform a good idea into a real game changer.
4. Give each employee a voice
Knowledge management tools provide each user with a profile page, showcasing their most recent activity, and a reputation score, alongside awards or badges. Although they might seem small, these details matter a lot because they reveal topic experts.
They also keep employees engaged and encourage them to answer questions and post valuable information, just to increase their scores and earn new badges. Think of it as social proof inside your company.
TIPS FOR EMPLOYEES